SECURITY ALWAYS ON

Every insight is compliant and defensible

From data collection and access management to findings, Glaut enforces rigorous standards to ensure your data stays secure, private, and compliant.

Pharma MR with Glaut

Trusted by agencies shaping what's next in research

CERTIFICATIONS

Glaut's commitment to international safety and security standards

ISO 27001

Glaut is certified with ISO 27001, the internationally recognized standard for information security management.

GDPR

Our team is based in Europe, and we operate under GDPR regulation - the world’s strictest standard for data privacy.

OWNERSHIP

You own the data

Glaut is a data processor, whether you use AIMI to collect data or only the Intelligence for data analysis.It helps researchers win and run more projects without sacrificing accuracy.

AUTHENTICATION

SSO integration gives you complete control over user authentication and access management.

RETENTION

In compliance with GDPR requirements, Glaut facilitates customer-requested data deletion. Once processed, deletion is permanent and irreversible.

GOVERNANCE

Customer data is segregated in different Organisations on Glaut. Within an Organisation, Glaut supports Workspace and Project levels.

PII COLLECTION

We do not collect any PII from respondents. We use an anonymized ID as a URL parameter.

AUDITABILITY

Findings you can defend in the boardroom

When the client questions a finding, you can show the evidence traced back to the verbatim and the analysis.

TRANSPARENCY

Glaut makes every stage of the workflow inspectable and editable, so hallucinations, bad quotes, and analysis never reach the deliverable.

APPROVAL

You approve every insight and output generated by Glaut, so you can easily defend them in front of your client.

Every insight is compliant and defensible

From data collection and access management to findings, Glaut enforces rigorous standards to ensure your data stays secure, private, and compliant.

Pharma MR with Glaut
FAQ

Security is fundamental to everything we do

Does Glaut use my data to train AI models?
No. Interview data is not used to train third-party AI models. Provider policies confirm that customer data is not used for training. Glaut may use anonymised, aggregated system-level metrics (e.g., error rates, latency) for platform improvement only.
What security protocols do you follow  to protect data in transit and at rest?
All our network communications are encrypted using Transport Layer Security (TLS):
frontend to backend TLS 1.2+ (Heroku https://devcenter.heroku.com/changelog-items/2566)
backend to database TLS 1.2+ (MongoDB Atlas https://www.mongodb.com/docs/atlas/reference/faq/security/)
backend to Azure OpenAI TLS 1.2+ (https://learn.microsoft.com/en-us/azure/ai-services/security-features)
Can the AI moderator go off-script or ask inappropriate questions?
No. The moderator follows a structured discussion guide. System-level instructions prohibit offensive or inappropriate content. Customers can add additional project-level safeguards.
We answer all your questions here